Our Shipping Promise:
We know how exciting it is to shop Cam & Cai and we are equally excited to get your products in your hands! So we guarantee to process all in stock items within 5 business day of your order and send it your way!
If you are not 100% delighted with your product, you can get a hassle-free return processed. See Returns for more information.
What is the processing timeline?
- We offer FREE shipping for orders over $50 in the United States! We use a mix of services and carriers to offer you the best service at the an unbeatable price.
- We generally ship orders within 5 business day and they will arrive at your doorstep within 7-10 business days, but may take up to 14.
- When you check out, you will have the option to expedite your package.
- All orders are shipped via USPS unless otherwise specified in your tracking confirmation. A tracking number will be sent to you when your order ships.
- Entire order must be shipped to a single address. If there is no one present to sign for your package, it will still be left at the address provided.
We generally ship orders within 3 business days, however, it may take longer depending on volume. All international orders will be shipped via USPS First Class or Priority International. It generally takes 10-21 business days to arrive at your shipping address once it leaves the USPS facility. Please note that it may take longer than 10-21 business days depending on your country and customs agency.
If there is no one present to sign for your package, it will still be left at the address provided.
Cam & Cai is not responsible for any stolen or lost packages. The customer must provide correct information prior to shipment. The customer is responsible for packages upon delivery. Once your package is accepted by USPS, Cam & Cai is no longer responsible for the package. Please note that limited tracking may be available with international shipments. We ship Monday-Friday, excluding holidays.